OUR PRICING STRUCTURE
Experience has taught us that giving a fixed quote per job is unfair on our customers and therefore on ourselves. We understand that in the course of having your goods moved unexpected things arise. With this in mind we prefer to give you an hourly rate based on your needs.
With full quotes we have found that our customers can become very dissatisfied when staff refuse to do things outside the parameters of the quote. Also if a quote is given, you have to pay even if you, your friends or family are helping with the job.
However with an hourly rate we can give better service to our customers and help with all small adjustments if asked. The office staff is monitoring the removal times and the cost of removal is worked out by the office. So you can be assured that you are paying for accurate time used.
Our charges start from our base in Bondi and times are estimated back to our base and then charged up to the nearest quarter of an hour.
We accept payment in the form of cash and/or credit card only. When paying cash have the cash on hand, with credit card the card holder must be present so we can get an imprint and match signatures. We do not accept cheques or eftpos at all.
